The technology team has created a new Technology Help Desk aimed at providing a way for students and parents to submit technology tickets and reach out to members of the tech team when having issues. Parents/students can submit issues by emailing email@example.com or by going to the student page of the Penncrest Website. Students will need to login to the site using their Google username and password (only the first part of email, nothing past the @ symbol.) If parents wish to submit a ticket, they will have the ability to by creating an account. This option is located at the bottom of the login page. They simply need to enter their email, name, and create a password.
The actual link for the site is http://help.penncrest.org:8080/servicedesk/customer/portal/1.
There will also be an icon pushed out to all student iPads to directly access the Help Desk. Please disseminate this information to your faculties, parents, and students as you see fit. Thank you for continuing to work with the technology team to make this unique learning process as simple as possible for all stakeholders.